Sky Go Online Browser

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If you have a Sky TV subscription, you’re automatically given access to its on-demand service Sky Go, which allows you to watch programmes on a smartphone, tablet, desktop PC or laptop. But not – or at least not any more – if you’re one of the millions of people who use Chrome, Google’s hugely popular web browser.

Sky

Sky Go Extra: Sky TV customers only. No extra cost with Multiscreen, otherwise £5 extra a month. Allow up to 24 hours for your account to be activated. 31 days' notice to cancel. Concurrent online viewing on 2 devices. Download selected Sky Go content in the UK only via Wi-Fi. Content depends on your Sky TV package.

This is because Sky Go requires a plugin called Microsoft Silverlight in order to work, and Google recently stopped supporting Silverlight as a way of displaying online interactive content, switching to the far more popular HTML 5.

Blue sky browser windows

As a result, Sky Go no longer works in the desktop version of the Chrome browser. Sky’s current stance on the matter is that it has no intention of changing Sky Go, meaning that for the foreseeable future it will stay inaccessible on Chrome. We’ve reached out to Sky for a comment and some clarification, but have yet to receive a response.

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  • Discover Sky Go. Switching devices made easy. Watch on compatible tablets, mobiles & laptops and switch between them easily. Take Sky Go with you. Watch when you're out and about via 3G, 4G or Wi-Fi. Live and on demand TV. Stream unmissable shows instantly, live and on demand. Includes Catch Up TV.
  • Sky Go Not Working on Laptop. With this on-demand TV service, you get to watch your favourite channels and shows from your laptop’s comfort. But it can be quite frustrating when you encounter Sky Go not working problems on your computer. “Sky Go makes use of the Microsoft Silverlight plug-in to run several internet applications.
  • The Sky Go app is available for all Sky TV customers at no extra cost, so you can watch Sky on the go on your mobile, tablet or laptop.
  • Watch all 7 Sky Sports channels live on your mobile, laptop or tablet on Sky Go. At no extra cost for Sky Sports TV customers With Sky Go you can watch entertainment, movies and sports live and on.

How to get Sky Go working on your computer again

So, what can you do about it? Sadly, you’re powerless to get it working in Chrome again. It’s simply not going to happen until Sky decides to change something. That leaves you with two options.

1) Use a different web browser

Sky Go Online Browser Game

It’s a pain, we know, particularly if you only ever use Chrome, but it’s a simple enough solution. Just go to go.sky.com as you normally would, but use a browser such as Internet Explorer, Firefox, Opera or Safari. If you’re using Windows 10, be warned that the new Edge browser doesn’t support Silverlight either (yes, Microsoft’s own browser doesn’t support Microsoft’s own plugin).

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2) Download Sky Go Desktop

Go To My Browser

Your other alternative is to download the dedicated desktop app. It offers largely the same functionality as the Sky Go web page with a couple of additional features. It allows you to save programmes to watch offline, and you can also access it via another internet-capable device (like your smartphone) to download programmes when you’re out and about.