Cisco Anyconnect Regedit

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Learning has never been so easy!
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Cleaned all entries in the registry for both AnyConnect and Cisco. Ran DriverStoreExplorer.v0.8.4.2 that allows you to delete old drivers without touching the registry. I deleted the Cisco drivers. Cisco AnyConnect 4.7 Will Not Install - There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. From the start/metro interface, just type regedit. Cisco AnyConnect Product Team ac-mobile-feedback@cisco.com @AnyConnect. November 16, 2012.

If you have Cisco VPN Client installed in Windows 8.1, you are likely receiving a 'Failed to Enable Virtual Adapter' error when trying to connect. This fix should resolve the issue.

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5 Steps total

Step 1: Open Registry Editor

- Right click on the 'Start' button in the bottom left corner of the desktop mode.

Cisco Anyconnect Regedit Login

- Select 'Run'. Type 'regedit' in the run window, and click 'ok'

(Alternately, you can press the 'Windows' key on your keyboard, then type 'regedit'. Regedit should appear on the left.)

Step 2: Navigate to the Cisco VPN Client registry key

Cisco Anyconnect Registry Path

- In registry editor, navigate to the following location:

HKLMSystemCurrentControlSetServicesCVirtA

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Step 3: Check the 'DisplayName' Key

- In the right pane, double click on the 'DisplayName' key. It should read 'Cisco Systems VPN Adapter' for 32 bit systems, or 'Cisco Systems VPN Adapter for 64-bit Windows' for 64 bit systems. If it says anything else, copy/paste the correct info in to the key.
- Click 'OK'.

Step 4: Reboot the PC

Step 5: Verify that Cisco VPN Client is Able to Connect

It seems that the current Cisco VPN Client is not fully compatible with Windows 8.1. This fix should fix any issues.

6 Comments

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  • Jalapeno
    NapcoTech Apr 8, 2014 at 06:48pm

    This was a great help. Thanks Ryan for the share.

  • Tabasco
    Facepalm May 1, 2014 at 08:38pm

    Can't up-spice this enough. Saved me from re-imaging my company lappy back down to Win7.

  • Sonora
    jrossouw Nov 15, 2014 at 05:33pm

    Great - Thank you for the advice Ryan, helps me a lot!!!

  • Poblano
    Jason G. Mar 11, 2015 at 04:33pm

    I have also found that putting the executable vpnui in compatibility mode (windows 8) for all users works as well.

  • Pimiento
    AllanCV Apr 21, 2015 at 11:58am

    Last month encountered issue in VPN. it connects but can't access anything (windows 8.1Pro). i tried with Windows 7 it is perfectly fine. Hope somebody can help me!

  • Jalapeno
    ShowBo Aug 10, 2015 at 09:25am

    If this doesn't work, try this. It works for me:
    http://www.firewall.cx/cisco-technical-knowledgebase/cisco-services-tech/847-cisco-vpn-client-troubleshoot.html